Privacy Policy of Luminous Connections, LLC

Effective Date: September 2024

At Luminous Connections, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you access our website, use our services, or interact with us in any way. Please take a moment to review our practices.

1. Information We Collect

We collect both personal and non-personal information when you use our Services:

• Personal Information: This may include your name, email address, billing address, phone number, payment information, and other details you provide when signing up for our services, courses, or communications.

• Non-Personal Information: We may automatically collect data such as your IP address, browser type, operating system, and other technical information about your use of our website.

2. How We Use Your Information

We use the information we collect to:

• Provide and personalize our services to better meet your needs.
• Process payments and manage subscriptions.
• Communicate with you regarding offers, events, or updates you’ve opted into.
• Improve our website, products, and services based on user behavior and preferences.
• Send marketing materials and newsletters (you may opt out at any time).
• Ensure compliance with legal obligations and respond to legal requests.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our site. These tools help us:

• Understand user activity and preferences.
• Tailor content and ads to your interests.
• Monitor website performance and usage.

You can control the use of cookies through your browser settings. However, disabling cookies may limit the functionality of certain parts of our website.

4. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

• Service Providers: We may share your information with third-party vendors who provide services such as payment processing, email marketing, or website hosting. These providers are contractually obligated to protect your data.

• Legal Obligations: We may disclose your information to comply with legal processes or to protect the rights, property, or safety of Luminous Connections, our users, or others.

• Business Transfers: In the event of a merger, sale, or reorganization, your information may be transferred as part of the business assets.

5. How We Protect Your Information

We take the security of your data seriously and implement industry-standard security measures to protect your personal information. This includes encryption, secure payment processing, and regularly monitoring for potential threats. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal information:

• Access: You may request a copy of the personal data we have about you.
• Correction: You may request that we update or correct any inaccuracies in your information.
• Deletion: You may request that we delete your personal information, subject to any legal obligations requiring us to retain certain data.
• Opt-Out: You may opt out of receiving marketing communications by following the unsubscribe instructions in any email we send, or by contacting us directly.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. If you request that we delete your information, we will do so in accordance with applicable laws.

8. Third-Party Links

Our website may contain links to third-party sites, including social media platforms. We are not responsible for the privacy practices or the content of these external sites. Please review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our Services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected data from someone under 18, please contact us, and we will take steps to delete the information.

10. International Data Transfers

If you are accessing our Services from outside the United States, your information may be transferred to and processed in the U.S. By using our Services, you consent to the transfer of your data in compliance with applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. It is your responsibility to review this Privacy Policy periodically. Continued use of our Services after updates to this policy constitutes your acceptance of the changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

• Email: [email protected]
• Mailing Address: 100 Howard ST, STE R, Spokane, WA 99201